Jina Etienne, CPA, CGMA is a speaker, storyteller, and consultant who helps individuals and organizations unlock the power of authenticity, trust, and connection. With more than 30 years of experience in the accounting profession and business leadership, she brings a unique, deeply human approach to leadership development and culture-building.

Her work focuses on the intersection of leadership, belonging, and emotional intelligence, equipping people with the awareness and tools to lead with clarity, empathy, and intention. Known for blending professional insight with personal storytelling, Jina makes complex ideas accessible and relatable. She helps professionals at all levels show up more fully as themselves—both in their work and in their lives.
 

   

Maggie Wall has been driving consumer banking success for more than 25 years. Maggie is a Wealth Management Executive at Citizens Bank heading up Premier Advisory-- an exclusive, dedicated Affluent program targeting clients with investible assets from $500k to $3mm.     

Since her appointment to this role in 2013, the Premier Advisory base has grown more than 70% and represents a key growth engine for the firm.  Maggie’s re-engineering work on the business operating model, value proposition, and partnership alignments have considerably fueled Advisor productivity.  Today, Premier Advisory client average balances have grown substantially and are 4X greater than clients not in the program. Investment penetration for Premier Advisory clients exceeds top tier benchmarks among competitive peer groups and accounts for more than a third of all firm-wide Investment sales.

Maggie’s role includes supervising a team of 200+ employees, which she built from just 40 people six years ago.  She has one of the highest employee retention rates at Citizens and attrition levels far below industry standards.  Her secret for driving loyalty is to continuously ‘invest’ in people – offering several employee programs such as Premier University or Wealth Management training.  Additionally, Maggie’s management style is all about empowerment – driving people to step up for greater leadership responsibilities and then recognizing their success with programs such as Maggie’s Millionaire’s Club or a Compensation program that acknowledges the portfolio quality of an Advisor.   
In addition, Maggie’s organizational leadership extends beyond her day-to-day operations on the affluent client segment.  She was a founding member for the Women’s Impact Network (WIN) – a business resource group promoting the advancement of women at Citizens.   Maggie’s passion for this initiative is a continuation of the mentorship programs she has personally sponsored and maintained throughout her career.  WIN was launched in 2017 and represents more than 1,500 colleagues.    
Maggie lives in Briarcliff, NY with her husband, Ed, three children and dog, Pumpkin. Outside of work and family life, Maggie enjoys hiking as well as ‘beach chair relaxing’ which she intends to do this summer with a few trips to the East End of Long Island.